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It was fairly easy to search out IRS forms but then you find out they're not usable because they're in Red!?! Also it said if you paid for a one-year subscription you save 65%, but the yearly cost was exactly the same as paying monthly and you didn't know this until you processed your payment???
Judi
the user interaction could be a little better, for example I don't like that when I'm on the Mybox tab, once I open a file and close it I keep getting directed to the dashboard. So I have to keep clicking back to the Mybox. Otherwise, great product! :)
Anonymous Customer
This is a good app. It could be improved with navigation that's a bit less clunky - more intuitive. I also wish there was a way to fill out forms without having to recenter, re-size, re-font the text so it looks normal in the document.
Elizabeth
What do you like best?
The customer support is phenomenal. They always answer quickly and fix whatever issue i have. The actual software does it's supposed to and increases my productivity x10. There are features included to import government forms easily or you can upload your own. The templates are easy to create and to make new documents using.
What do you dislike?
The amount of options can be overwhelming. It seems like the product can do so much and would take a long time to fully understand or use. The speed of the application is actually pretty fast but its not a literal immediate load time.
Recommendations to others considering the product:
Learn to import your forms directly from their bank of existing forms. Be careful when editing fields so that you don't overwrite existing functionality. If you need help don't hesitate to do a live chat and screen share. Their chat agents will fix any issue you have. I've had them help me multiple times.
What problems are you solving with the product? What benefits have you realized?
We use it to fill out government tax forms, specifically form 1098c for our nonprofit organization. The primary benefit is a secure place to share and store all our documents that we can search and edit when we need. This software saves us an immense amount of time. It provides a method to update and edit documents in minutes with recurring pages that would otherwise take 4x times longer fill out and complete. We generally only use this form an IRS form specifically but i can see the use case for many types of companies and situations.
Garrick Crouch
Good service Good service. It's more than I want to pay. I don't use it enough to justify the price. If I need these type of services again I would return to this company.
New You Bodyworks
Just plain user-friendly Very intuitive UX. Just easy to use that I don't even have to think about it. Normally I can see negatives with a product. Not this time however. Works great.
Dave M.
Managed to create and edit PDFs with… Managed to create and edit PDFs with ease. Its easy to use with many useful tools for whatever editing you require.
lungisat
I have been looking for a program to… I have been looking for a program to edit my pdf and also make it easy to sign. THIS PDF PROGRAM ROCKS!!!
Bayou
The software was actually really great and extremely useful. I didnt really experience any difficulties with it and was exactly what I needed and a quick pinch without having to install anything. There was one small issue with my account, but the support team got back to me within the same hour and resolved what I needed. Amazing all the way through.
nbsb2020
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