The UI is outstanding and very effortless. Very impressed. My only issue was with advanced features. Would have liked to know ahead of time that they were additional fee. Everything looks included and don't like being told something cost money after the fact. Second, when telling me I had to upgrade to get additional feature, it should show the difference between what I am paying verses the new amount. I was on personal plan ($6) but to get the features I needed it was ($10). It said it was $10 for advanced plan but I didn't know if that meant $10 MORE than I was already paying. I had to open site in incognito mode, look at plans to figure it out... not fun. Lastly, I was trying to send 2 separate PDFs as one doc. It took me a while to figure out where Merge was. I didn't understand why all the options under Actions were greyed out. That was very frustrating and should be improved.

First time I've ever used it. It was simple enough for me. I love it! I was stuck filling out my w-2's & w-3's. I had purchased what I needed & was looking for a great program to film them out online & print. And PDF made it possible. Thanks

Easy to use -- several format/file extension options for saving and ability to link with cloud and sharing platforms makes this so versatile. Having the option to save a filled form as a template is very helpful. The customization and array of options is allowing me to complete tasks, for which I previously needed multiple programs.