I purchased the product. It was because I needed to complete a form for an important Employment opportunity. After I spent 4 hours on the form. I was ready to print then was asked to make payment. after I subscribed; I then tried to print the form. Long story short; I could not print the document and then when I accessed it later to try and correct the issue, the information I had put in was all over the place. (in the wrong places). I have then canceled my subscription and have just wasted my $72 US Dollars. I know I will not be refunded, even if I was only Subscribed to the product for less then 6 hours or so. I would never recommend this product to anyone ever. I immediately got a response and refund... which tells me that this company is serious about its reputation and customers service. Thank you so much for the upright service. Because of that I will recommend this to anyone and everyone

The forms are easy to fill out and the online chat help was great. But I was a little confused when I was first starting and seemingly just thrown into the fire so to speak after what I thought was just filling in a form and really didn't have a 'how to video' before I was already in ther.

Great, however, could be improved with quicker selection of initialing or signing. Maybe a way of clicking at the point of initialing and pasting without having to select each time you have to initial as slow if having to do lots of initialing.