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I must admit, I'm very grateful to the leadership of this organization; and the quickness in resolving issues raised by subscribers, like me. This is my second year of being a part of this wonderful and truly a required program for someone like me in my Income Tax Preparation Organization. Your services is quality and the availability of your program is impeccable. Without you I would be lost trying to prepare 1099MISC for my small business clients. Thanks for your continued supports and availability of your support staffs.. Truly yours Max Taylor p.s I noticed that you have a Massachusetts phone number .. I'm actually from Cambridge, MA and attended Bentley(college) University in Waltam, where I studied Accounting&Finance and now runs my own tax preparations and financial services firm here in Northern Virginia.

Had some trouble with billing and the customer service was right on it and took care of the problem. Software is good and being able to access various pre-made docs is very nice.

Very grateful for excellent technical support available 24/7. Now that I know how to use the system, I'm amazed at how well it works and how it's streamlining my billing process.

originally i was dissatisfied with paying $20 to learn how to use the system and still did not get any benefit. Then customer service reached out to me to provide assistance and work on a solution. I am still learning how to effectively use it but am happy for their willingness to help.

30 days free trial is very generous. I would like to see the result after conversion to .docx Secondly I'll be glad if can subscribe for a shorter period