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PDFfiller was intuitively simple to use in creating an important document. I had difficulty erasing some text I accidentally superimposed onto my document and the recipient who ultimately got the PDF I created could not open it. Also disappointing was the fact that I didn't realize I had to pay a tidy subscription price until after I completed my document and tried to send it off (and save it). That all led to an initially horrible review. But, I have to say that my experience with PDFfiller and Elie, the rep I dealt with, revised my entire experience. Not only did Elie help resolve the problems in a very timely fashion, I received a refund! PDFfiller seems dedicated to provide the user an efficient product and the customer service is the best I've seen with any internet-based business. Elie is a great ambassador for the business and she really follows through with her promises! I never expected that. They are also going to revise some aspects of the user interface to ensure proper notice of expense and conditions of subscription. I will certainly use PDFfiller in the future!
David C
I absolutely love PDFfiller. It's my go-to! I don't own a printer, and generally don't have time to get something printed, fill it out, scan it, email it off. I save SO MUCH time using PDFfiller. And i love the results. I love how i can add my Signature, change fonts and sizes, etc.
Jessie
To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Jessica N
I had the wrong EIN number on a… I had the wrong EIN number on a 1099-misc.and it kept rejecting it until I got it corrected which made me frustrated until I saw it was an error in the EIN given to me and then I was glad that I used the service to correct the error.
kelly Macfarlane
I AM NEW TO PDF FILLER AND I'M NOT SO COMPUTER SAVVY I KNOW I CAN REACH OUT WHEN I'M IN A JAM WITH CHAT HELP THEY'RE ALWAYS THERE TO HELP ME (THANK THE STARS)
Tiffany Renee D
I`m using Adobe and pdf filler. I find pdf filler easier to use for marking up docs etc which is all I have used it for so far. I am interested in learning more functionalities.
Ray
Immediate refund received I had thought I had cancelled my subscription so was very surprised to get a notification from PayPal that I had been charged $96. I immediately contacted pdfFiller and the matter was sorted out, and a refund received, within a couple of hours. Friendly and efficient service, with no arguments. Very impressed.
Simon Johnston
I love the product just don't have the need to justify a full subscription. I enjoyed the trial period and had great Customer Service when needed. Very prompt with replies. I would recommend this product.
Kim R
Good editing capabilities (particularly… Good editing capabilities (particularly with additional features like signing).Customer support were very prompt with their response and actions.
Jake Griffin
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