Última actualización el
Dec 26, 2025
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I think your site is well designed and has substantial potential. But being unfamiliar with all the choices, my initial effort at using your site took a little longer that I had hoped it would. But that is a minor critique. i'll do more exploring at a later date.
Excellent support and customer service I registered for an annual membership, but I didn't pay attention that the membership fee is calculated in US dollars. I live in ****** and it was expensive for me. I emailed support department to cancel my membership and they responded in less than an hour and sent me a full refund.I appreciate the excellent customer service and proper support, polite and professional behavior of the staff.
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The ease of use. The site makes it easy to make the changes needed.
What do you dislike?
The recent changes to the interface. I'm struggling to find the buttons I always used.
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Changing information on PDF proposals and helping create timesheet reports
Ryan was extremely patient and persistent to solve the issue
Ryan was beyond patient with me to solve my issue. I really felt like he was determined to have me understand the instructions he was giving me towards the solution. He used a few of approaches. One of which was sending me a visual with arrows.....That worked!!!! His patience and persistence is refreshing and truly appreciated.
EXCELLENT CUSTOMER SERVICE
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WENT GREAT WHEN I FIRST USED IT SHOWNING ME STEP BY STEP THEN WHEN I USED IT MYSELF I BECAME A MIND OF ITS OWN SOMETIMES TRYING TO UNDERLINE OR GO BACK TO CORRECT SPACES I MAY JUST NEED MORE TAINING
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