Última actualización el
Dec 30, 2025
pdfFiller scores top ratings on review platforms
So far it has delivered on it's…
So far it has delivered on it's promises. Easy to use. Affordable. Customer Service is lacking helping with billing and establishing business account, but the product itself is great.
Excellent company excellent service
Although when testing the service it did not meet my requirements a month later an annual Bill showed up on one of my payment accounts. This just happened minutes ago and I was up working on a project so I immediately responded. Surprisingly somebody answered the phone at the company. I was able to refer them to my account they could see where I had stopped the service immediately upon testing it because it didn't fit all of my requirements this all happened last month however as a young lady told me the cancellation process takes several steps and somewhere during that process the cancellation was not 100% completed. However she sees where I never utilized the service I did cancel it she immediately moved into action return the payment that was incorrectly processed and was super helpful and super friendly. The Reps name was Sally I am super impressed with not only her but PDF filler because of the fact that they honored my displeasure and something like I said through the process fell through the cracks however I was able to contact them they were able to easily see what was happening with my account and rectify my complaint. I want to vote the company a plus plus because nowadays service is not even a thing anymore it seems rarely can you find a company that stands behind their product and they do so by providing support Saturday morning at 5:00 a.m. LOL so yeah I was super pleased with the service although they did not provide what I was looking for the company still will always be on my good list in terms of consideration in case in the future they do provide the needs that I have. A+ Plus
could be better
I feel that adobe does a better job at converting PDFs. Although PDFfiller has a good trial period that you can use all their resources. I like that it has a notary with the plan you choose.
some documents don't fit what you search for. Conversion to PDF could be simple.
Excellent Customer Support
I received quick email responses from costumer support and very fair and kind help - I wasn't aware of my subscription status and was billed for a full year. Because I didn't need the full year subscription, I cancelled my subscription and emailed customer support right away to let them know. I requested a refund and it was kindly granted. Mind you, I emailed them as soon as I got my billing notification from PayPal and my bank account hadn't been charged yet - but they made sure to refund me before I was charged! Many thanks to the helpful customer support worker.
EFFICIENT AND PROFESSIONNAL
AMAZING SERVICE, i use their services for my wine list at work, works perfectly, and also customer service is great! i made a mistake on my subscription, Paul helped me from their alive chat straight away and refunded me within hours. highly recommended!
What do you like best?
I love the fact that we can collect uploads AND money through filled PDFS
What do you dislike?
The entire site is very confusing and we have a hard time understanding where our active sheets are located within the site. We see things like "documents" and then we make a new template ... then lose which template is live and which one isn't. I also don't care for the fact that we cannot choose to have ZERO color in the field that the customer sees for filling in and I would love to be able to disable the "lock to grid" feature that is clearly on at all times.
Recommendations to others considering the product:
I recommend reading through the site, reading through all the tutorials you can and getting very organized about what you are going to do before getting started.
What problems are you solving with the product? What benefits have you realized?
We no longer have to deal with faxing our documents to customers to fill out, sign and fax back. We just tell them to go to our website . They are also so much more likely to complete the entire process including sending us pictures that we require and we no longer lose the pictures or get confused as to where everything is.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.