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OVERALL FAIR-GOOD EXPERIENCE. MAJOR FLAW: FORMATTING IS NOT CONSISTENT FROM TABLET TO LAPTOP.SIGNIFICANT EDITING REQUIRED. VERY TIME CONSUMING AND NON-PRODUCTIVE.
Besides being a great product Support is Outstanding
Besides being a great product, I would like to express how good the support is.I worked with Sam for over an hour, He went way above and beyond helping me with my Zapier Integration. Most companies would have just said that is "out of scope" Or "not my problem" Not these guys, they logged into my computer and dove deep into it and fixed my problem. Also keep in mind, I am only on a basic plan and they treated me like I was spending $1000's of dollars with them.
pdfFiller Review
Really good and helpful, thanks!
I love how it integrates into my workflow.
I didn't really like how some of the features were tricky to use at first.
Great customer service
Great customer service! Emailed pdfFiller and received a prompt response from Grace, who managed to resolve the issue within minutes!!
Could make it a little easier to sign…
Could make it a little easier to sign and save documents to your desktop, especially when you need to send signed documdents via email.
Ryan was extremely patient and persistent to solve the issue
Ryan was beyond patient with me to solve my issue. I really felt like he was determined to have me understand the instructions he was giving me towards the solution. He used a few of approaches. One of which was sending me a visual with arrows.....That worked!!!! His patience and persistence is refreshing and truly appreciated.
My subscription had expired
My subscription had expired. I was trying to reactivate my account with a discount offer that was offered to me before my account had expired. Unfortunately I couldn’t seem to figure this out. I was connected to Katrina using the live chat. She explained to me because my account had expired the offer was no longer available. She did however offer me 25% I accepted what was proposed to me. Yet again I was still having problems figuring out how to get this discount link Katrina had sent me. She eventually emailed the link to me because the computer and myself don’t see eye to eye and I can’t figure out how the thing works sometimes. Katrina was very patient and understanding. She helped me figure out my dilemma. Thank youMathieu
I needed to use the service for an application
I needed to use the service for an application! It was only needed once. The day I was going to cancel it due to no longer needing the service the money had already come out of my account. They immediately refunded it and even offered a discount if I wanted to continue using it. I highly recommend it was an easy to use service with many benefits packed in.
I had to do profit and loss statements for my boss but I did not know how to change the form itself as a template. I needed more time to get help but I was in a hurry.