I purchased the product. It was because I needed to complete a form for an important Employment opportunity. After I spent 4 hours on the form. I was ready to print then was asked to make payment. after I subscribed; I then tried to print the form. Long story short; I could not print the document and then when I accessed it later to try and correct the issue, the information I had put in was all over the place. (in the wrong places). I have then canceled my subscription and have just wasted my $72 US Dollars. I know I will not be refunded, even if I was only Subscribed to the product for less then 6 hours or so. I would never recommend this product to anyone ever. I immediately got a response and refund... which tells me that this company is serious about its reputation and customers service. Thank you so much for the upright service. Because of that I will recommend this to anyone and everyone

Ny experience was good but I only have a need for the form I used maybe once a year. So I will probably be canceling my month to month once I am sure the form I needed has been accepted. It would be nice if you had an option for a subscription that was based on usage rather than on time. I might then sign up for a longer term commitment if I wasn't being charged every month but rather on my usage. My experience with your product was that actually filling out the form was user friendly but it was a form that had a continuation sheet and figuring out how to use several continuation sheets was not intuitive and I ended up filling out several different form continuation sheet pages and then had to combine all those multiple forms into one document in order to get what I needed for submission to the court.