The UI is outstanding and very effortless. Very impressed. My only issue was with advanced features. Would have liked to know ahead of time that they were additional fee. Everything looks included and don't like being told something cost money after the fact. Second, when telling me I had to upgrade to get additional feature, it should show the difference between what I am paying verses the new amount. I was on personal plan ($6) but to get the features I needed it was ($10). It said it was $10 for advanced plan but I didn't know if that meant $10 MORE than I was already paying. I had to open site in incognito mode, look at plans to figure it out... not fun. Lastly, I was trying to send 2 separate PDFs as one doc. It took me a while to figure out where Merge was. I didn't understand why all the options under Actions were greyed out. That was very frustrating and should be improved.

Very useful service. Trying to create a fillable pdf is made simple. Although when it's downloaded, one or two areas are not fillable anymore so have to do it again.

I'm a little bit new at the process, but I'm interested in learning as much as possible about any new technologies, that will save me a little bit of time.

It could be a little better if you put hints on tools that explained how to set and adjust them, but only if the person hovers over the tool without clicking it.

Excellent service. Website is easy to navigate and the forms available are excellent. In my case, even though the website is user friendly, I think a short webinar to familiarize customers would be of great benefit. I would certainly recommend PDFiler to others.