I had a surprisingly positive… I had a surprisingly positive experience when I discovered that I had a subscription after several months of notifications being filtered into my spam folder. When I contacted the company, I received a prompt and thorough response. I wasn’t hassled or blamed; instead, I felt understood and supported. My account was canceled for me, and I was informed that I would receive a full refund. It was a great relief to be treated with such understanding. Thank you!

Thank you Customer service chat helped… Thank you Customer service chat helped me find the watermark option. I couldn't see it in the areas I thought it would be. Although I had to exit out of chat because the option was under the chat box. So thank you since I had to close the chat out!

easy to upload signature I really like the option of uploading my signature and saving it, and using it over and over again from within the system (something that Docusign does not allow).

Excellent customer service/IT I had occasion to need assistance in performing a certain process within this program suite. The IT person with whom I was connected (Joyce) was courteous and professional. She determined the solution to my problem taught me what I needed to know in a matter of minutes. I had made two previous attempts to resolve this earlier in the day, but once I was online with Joyce it was resolved quickly and easily. She is a gem.