Love the concept and the ease of working with documents. Had a little difficulty with submitting payment but one of your online folks (Anne) searched and assisted. All is good!

With the exception of the scam you have going to get people to sign up for your service... (i.e., On a holiday I came into my office to get work done quickly so I could then spend time with my family. I was soo pleased with your service as it let me upload a document and seamlessly edit it for 2 hours and the peace of mind that everything was working properly as your program continually provided feedback saying that 'all changes have been saved'. Then when I finally finished, after triple checking my work and feeling thrilled that I could go celebrate the holiday and be with my family, I selected the big bright button that says, Done!. And only THEN, after 2 hours of work, did you tell me, there is an error and I need to sign up for your program. You should be ashamed of yourselves. I was so excited to tell other people about your program and how well it works. After being scammed, ripped off in terms of money and precious time, I won't be telling anyone about your service. If you prefer to keep me as a happy customer, perhaps you will find a way to make up for this inconvenience (e.g., give me a discounted membership, upgrade my membership, some other kind gesture?) and correct this misunderstanding that you are covertly enticing people to use your program with an inconsiderate scam. I'd love if you followed up with me about this survey. Thank you. Sarah

It meets my needs very well. If I could get my own fax number for less than $10/month I would add that. As it is now, I have a fax separate from this but only pay $8/month so will keep and use separately. Disappointed it was so much for the add on. Also, for the edit option. Many things to do but all as add ons. For now, I like what I can do, though.

So far it has worked for what I need. I wish there was a better price for non profit corporations. AZ Exotic Bird Rescue, Inc. is a 501c3 charity but I had to buy myself because of the cost.