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Good afternoon,
I have subscribed to PDFfiller and have even been charged $20 yesterday to use this program, however, when I try to log in, my password isn't recognized. Also, when I try to go back to change anything on my form, I find it time consuming to try to do this.I don't have a lot of spare time at work & I really don't like using the typewriter, because if I make a mistake & find it later.. I can't go back and change it, hence PDFfiller..
It says a msg will be sent to my email, however, I never receive this msg. It's not in my Inbox, Spam or Trash folders. I would like to use this program at work, so I don't have to use a typewriter.
Can you help me with this log-in issue?
Many thanks,
Joyce Durbin
From: Notification - PDFfiller <notifications@pdffiller.com>
To: jdurbin_99@yahoo.com
Sent: Wednesday, October 12, 2016 4:21 PM
Subject: [PDFFiller] Thanks for subscribing to PDFfiller [ Do Not Reply ]
Hello,
Thank you for subscribing to the PDFfiller Monthly Personal plan. Your payment has been successfully processed.
Your subscription details are as follows:
Username: jdurbin_99@yahoo.com
Subscription ID: 4k9cgm
Plan Type: Monthly Personal, billed at $20
Next Automatic Renewal: 11/12/2016
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Good except I have trouble figuring out how to pull up forms and save them with a different name after filling them with new information so I can save them all.
So far so good. I have only been using it for two days so I'm still new but I think it is going to work well for my needs!
Follow up. A couple of weeks in and we are extremely happy with this subscription service. I work for a school district and have equipment to check out to various teachers in 28 different schools. This has really made my job easier..
PDFfiller seems to do everything I need, thanks. The only negative, and it's hard to pin down, is that the UI (user interface) seems to be overly busy and cluttered. But it works.
I needed to create new documents when…
I needed to create new documents when my original templates had disappeared because I moved and my email locked me out. PDF Filler came to the rescue and made it possible for me to create all new documents and templates and I was back in business.
I am very happy with the customer services of pdfFiller.
I am very happy with the services of pdfFiller.com
Their customer service is excellent. A payment was automatically made from my credit card. However, after talking to the customer service, I got my refund which I never thought would be possible.
I am a learner, and have taken so much time to get the taxes into IRD so no time to spare. Used it to sign another form the other day, and I am getting to know the process, slowly.
Easy to use. I have to STUDY the layout to find what I want. We are not power users of this product. The webinar might help.
The pricing you impose presumes that I use a lot of features. I wish you had a price structure to low end users who seek to have a few simple forms filled and signed.
Top quality all round
Only used the free trial for a specific task needed at the time and pdfFiller offered everything I asked for, unlike other services I tried. Very straightforward and accessible.
Fast forward a month and I’ve forgot to unsubscribe. I see an email saying $180 dollars has been paid out. Of course, it was agreed upon, the yearly subscription follows the free trial. But I didn’t want the subscription, I hadn’t used it since the first day. And to be clear it was not for a lack of quality but rather a lack of necessity.
But all I had to do was email the support team and even on a Sunday their responses were immediate, clear and thoughtful. I explained the situation, they saw my predicament and even though I was at fault, they did not hesitate to cancel my subscription and repay me in full. The money was back in my account just hours later.
Superbly run business!!