This cost too much when you are on a fixed income! Your product is set up so we have to pay for each individual service that is offered. Pay to print, pay to download, pay to save, pay to highlight and the list goes on and on........

I found it a bit difficult to navigate text changes and then the printed format is not the correct size needed for the IRS. I had to spend time reopening on desktop to make changes and print.

Two main issues I have with PDF: 1) not being able to change the names on the forms, 2) easily finding a form to download to My Forms (referring to Acord forms mainly, you would think your company would have a direct link to Acord forms draw from)

it has been hard getting back to my document, probably because an icon has not popped up on my screen and the form is not in my laptop document file. it's not letting me add lines to the lists though that might be a hard lock in the form. However the section instruction's say that you can add. Mostly I have only used PDF filler on this complicated form and am learning by trial and error.