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I wish the opt for yearly subscription would let you pay the mo rate instead of the full balance. I'd love to keep this service but couldn't afford the yr fee only the monthly19.99
Beverly M
First time, so experiencing a few problems learning your system. Need to spend time learning how to make it work best for me. Will just have to figure it out for myself.
Paul K
Customer service is A1! Wow! Customer service is A1!I needed to fill out some forms for an outfit, a one-time thing, and signed up for the trial month.Later in the month I tried to cancel the trial period before my credit card was charged the $20, but I forgot which email account I'd used to sign up, so I was unable to log in to my PDFfiller account.Today, when I received the email saying my credit card was charged the $20, I was able to contact PDFfiller since I now knew which account I'd used. I contacted them via "Contact Support" in their website and explained my situation. OMG! When it said I should receive an email in 20 minutes or less, I was thinking, "Yeah, right!" but it was literally only minutes before I received an email saying they would be glad to cancel the subscription and refund my money.If I ever need this type of service on a more regular basis, I will definitely be signing up with this company!
Duane
great editing software great editing software. easy to use and loved how easy it was to start to use because i never had to go through any major learning curve.
sumanmenon
I have been using the services for a… I have been using the services for a few years know and i can honestly say they have updated and made it very user friendly.
Adrian Smith
Some frustration with the search option. I was searching for W-2 for 2020. Could not find, so chatted. I'd solved my problem by the time the chat person responded. Today I was looking for a fillable PPP Loan Forgiveness form. It may be there, but the search said no results.
D Noble
I had a very complicated question pertaining to a credit card charge, (I didn't know which account within our company had incurred the charge, and therefore, couldn't track down a receipt) **** helped me reverse engineer the charge to find out where it came from. My company provides Customer Support for the Video Gaming industry, so I know the value of a positive CS experience. Way to Go, ****!
Kristi C
Great program Great program. Let's you edit PDF, sign documents, send documents to clients or other persons to sign electronically. Also gives access (at least my package) to some limited legal forms which is helpful. Would highly recommend.
Krysten Patel
Handy service. Swift support. I am amazed Let me share with you my experience frankly. I needed to edit a one single pdf document. Found this service. Registered for a free trial. Edited the document swiftly and smoothly. And forgot about it. Till the moment I received a charge for the yearly subscription. Which, admittedly, is not low at all (though may be reasonable to those who use this service).Anyway, I contacted pdfFiller support team, and I was surprised by both: 1) the fact that they immediately agreed to issue a refund, as it met their policy (I canceled in less than 24 hours, actually, immediately) 2) that even though they told that I will receive the money back within 1-5 business days - I got it within a few minutes. I am perplexed. The only pity really is that I can't afford it
Andrey Khorokhordin
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