Dernière mise à jour le
Dec 10, 2025
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So far so good. The only thing I was confused on was that I was able to edit a document before actually registering. Then, finding out later, I could not even print the document without registering. I am not complaining, I was just confused. I am a senior !!
There have been a few times I have been frustrated because I can't access my documents. Get an error message but other than those 2 times I am extremely satisfied with it
Good utility but service was even better
I used this a couple of times. It was good, but other than that specific task I had no use of it, I let the trial run out and a week after I was charged and they were gracious enough to give me a refund and cancel the subscription with no fuss. Greatly appreciated.
(A1) All across the entire application.
Explains each step-in layman terms. I am 62 years old and I know just enough about a computer to keep myself in trouble. Thank God this was so easy.
I mislead them on my intentions for the service level that I required. Once I brought it to their attention, I answered 3 questions; and the matter was immediately resolved. Outstanding customer service comms. !!!
Customer Service Is Great
I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.
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