Encrypt PDF and Convert PDF to JPG for Internet Explorer

For the most part, it is a helpful tool. However, I will need to cancel my initial free subscription because one of the documents I would be using on a bi-weekly basis would be for payroll purposes. Unfortunately, when I scanned the document, I was not able to enter numbers in the fields. After several attempts, I checked the hardcopy document and it has a feature, which requires an applicant to fill in the document with a blue pen, something I was not aware of ahead of time. Evidently, the company had the documented protected to only read "handwritten", blue pen entries. I would be using the document as mentioned above for other candidates on a weekly basis and since this product, through no fault of its own, won't allow me to do that, it doesn't serve my business purposes.

What do you like best?
The program is easy to use and super convenient. Your documents are always with you on the server PDFIller provides.
What do you dislike?
Getting in touch with a person in customer service is impossible and emails to cust. serv. have not been answered. I originally signed up as a single user; but then as my needs expanded at my office, I added and paid for three more users. For a while everything worked without issue, but then the other three users could not log-in and the different prompts in my dashboard were saying the subscriptions were active and to this day my office staff works through my sole account which can knock someone off in the middle of something.
What problems are you solving with the product? What benefits have you realized?
The fax benefit is awesome. I use the program with my insurance agency. It is way more user friendly than Adobe and you don't need a separate service to send a client a form to sign.