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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
Easy to use, but sometimes doesn't show exactly what I need with form being listed under another name or title (e.g. a search for DA 31 gave me the AR 600-1 132 page doc but not the Leave and Pass Form).
2015-06-13
It is somewhat confusing at first, but after learning the program it is very helpful and convenient to use! I enjoy all of the different options regarding the tools to fill out a PDF, for me it was a rental application for an apartment that i needed to fill out. The one thing I did not like is that after i had filled out my entire application via the pdffiller app, i could not e-mail the pdf until i paid for a plan. Somewhat disappointing, but regarding the program it is a good one.
2015-12-02
PDFFiller responded to my concerns and moved me from inexperienced to competent user status. They promote a feature that pulls PDF files from your email to your account - looking forward to learning how that works.
2016-01-10
The UI is outstanding and very effortless. Very impressed.
My only issue was with advanced features. Would have liked to know ahead of time that they were additional fee. Everything looks included and don't like being told something cost money after the fact. Second, when telling me I had to upgrade to get additional feature, it should show the difference between what I am paying verses the new amount. I was on personal plan ($6) but to get the features I needed it was ($10). It said it was $10 for advanced plan but I didn't know if that meant $10 MORE than I was already paying. I had to open site in incognito mode, look at plans to figure it out... not fun.
Lastly, I was trying to send 2 separate PDFs as one doc. It took me a while to figure out where Merge was. I didn't understand why all the options under Actions were greyed out. That was very frustrating and should be improved.
2016-07-16
It's great, albeit a bit expensive. Would prefer a buy it now once option... but so easy to use and does everything you need. Wayyy better than Adobe
2018-08-21
Very easy to use. Able to locate any forms that I needed
Not having to use type text of IRS forms.
Ease of Use. Ability to locate any forms that I needed. Ease of transferring to file and in printing the forms.
The T appearing for typing text when I do not want it. I have not other cons. I have enjoyed working with this software and have not run into problems.
2017-11-14
How to send a fillable document that can be returned in a completed state
I am new to using the pdf filler application in my business. When I sent my first document out, my client had a problem returning the filled out document. I used the chat feature to resolve my problem and received excellent help from Sam, who answered my questions and provided me with great resources.
2024-10-14
Excellent support and customer service I registered for an annual membership, but I didn't pay attention that the membership fee is calculated in US dollars. I live in ****** and it was expensive for me. I emailed support department to cancel my membership and they responded in less than an hour and sent me a full refund.I appreciate the excellent customer service and proper support, polite and professional behavior of the staff.
2023-07-02
Cancelled my subscription within the 30 Trial Period and was charged the following month. Had an online chat and they issued a refund with no questions asked. Good Business!
2020-10-29
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For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
Is ezTaxReturn legitimate?
ezTaxReturn has been an Authorized IRS e-file Provider for 21 years and has successfully e-filed millions and millions of federal and state tax returns.
What does this mean our records indicate that you are not entitled to file one or more Form sets?
What does “Our records indicate that you are not entitled to file one or more form sets.” mean? It means that one or more forms aren't available yet to e-file. The IRS are still finalizing some tax forms needed for electronic filing.
How do I fix wrong information on my tax return?
If you want to make changes after the original tax return has been filed, you must file an amended tax return using a special form called the 1040X, entering the corrected information and explaining why you are changing what was reported on your original return. You don't have to redo your entire return, either.
Why is my return not eligible for Filing?
To e-file your tax return, you'll need to submit all your W-2 information electronically. The IRS will not reject your return because the total income you report on the return doesn't match the amounts on your W-2. Instead, it will reject it if the sum of your W-2 wages is more than the amount you report on the return.
What returns Cannot be Filing?
In addition, some Forms 1040, 1040A, 1040EZ, and 1041 cannot be e-filed if they have attached forms, schedules, or documents that IRS does not accept electronically. For all of these returns, you do not have to request a waiver on Form 8944 or attach Form 8948 to the paper return.
Will my tax return go into my bank account?
Bank Deposit Options. You can have your IRS tax refund and/or state tax refund deposited directly into your bank account. This option will enable you to deduct any tax preparation fee from your tax refund, thus you will not need a credit card to pay for any fees.
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