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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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How do I provide a warranty service?
Follow the rules expressed in the Magnuson-Moss Act. Clarify what the warranty does and does not cover. State the length of time that the product is covered. Give customers the option to extend.
How do I provide a warranty?
Follow the rules expressed in the Magnuson-Moss Act. Clarify what the warranty does and does not cover. State the length of time that the product is covered. Give customers the option to extend.
How do you write a warranty statement?
Explain the limited warranty guarantee regarding replacement and repair of products. Provide details on how the consumer should contact the manufacturer regarding repair or replacement, including packaging and shipping instructions. Include how long it will take for the return of the repair or replaced product.
How does warranty work?
With a full warranty, a company guarantees to repair or replace a faulty product during the warranty period. If the product is damaged or defective, companies offering a full warranty must repair or replace it within a reasonable time. A limited warranty might cover only specific parts or certain types of defects.
What is a warranty document?
You're a manufacturer who stands by your products and a Warranty Agreement serves as your written promise to customers to ensure quality. A Warranty Agreement allows you to offer the promise you will repair or replace any part of your product that is not up to snuff for free during a designated time period.
How long should I wait for warranty repair?
Well-known Member. HI, I'm with Gary on this one — a duration of 4-6 weeks should be the maximum a repair should reasonably take, and if it's longer than that, a replacement set should be being offered to you!
What does service warranty mean?
A “Service Warranty” is a warranty, guaranty, extended warranty or extended guaranty, maintenance service contract equal or greater than 1 year in length that provides protection against the cost of repair, replacement or maintenance of a consumer product, in return for the payment of a premium.
What does a service warranty cover?
Roadside assistanceMany extended warranties include around-the-clock roadside assistance, which can include towing, trip interruption service, and more. Normal wear and erewhile factory warranties cover defective materials or workmanship, some extended warranties also cover repairs and replacements from regular use.
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