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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
Easy to use, a little misleading on the web site "try for free" and then it wants to charge me to save / print, but live chat was quick and the chat agent (Anne) was awesome and provided me a 7 day free trial so I can see if this will be worth the subscription. Hats off to the chat agent, awesome customer service, GIVE her a RAISE! LOL
2014-07-22
Seemless interaction so far, good online support.
The company does not yet have the CA Residential Purchase Agreement and Escrow Instructions (effective 11/26/14) available, my only knock. May not be released yet to public as a non-draft document. Ralph 12/13/14
2014-12-13
The system worked very nicely overall. I have uploaded several documents now and found it very nice for completing PDF and Pre-made fillable Word documents as well. I only had one minor glitch the first time I used it, but have not seen it repeated in several usages since. Overall I would definitely recommend this if you have to regularly fill and edit forms.
2016-03-02
So far, so good. I don't like that it seems to lose its connection frequently and I have lost data a time or two but that may be a function of where/what I work on. Otherwise, fair deal for the price.
2018-10-10
It works good but is clumsy to figure out some things should be easier like saving an altered document to your computer. Currently I have to pretend to print it then in the printer tell it to save as a PDF to my computer instead.
2019-01-09
I never thought editing PDF files online would be that easy
PDF files, while really good, can also be a pain, and PDFfiller eases that pain. Why deal with scanners when you can fill PDF forms online? It's support to cloud services is also great
It just happens in the first times using it, but sometimes You can get a little lost if you're new to it
2018-03-28
This review is based on experience with the program itself
I loved it. It was simple to use and I loved that I could save my documents and go back in and edit them again whenever I wanted. The only thing I didn't really like was the price. I opted to go with the monthly subscription because I knew I didn't need the program for a long period of time. I have used other programs on a monthly service before and have paid cheaper. However, still loved the overall use of the program, and I was able to cancel my subscription without an issue as well.
2020-09-14
I'm 92 years old and get confused a…
I'm 92 years old and get confused a lot, so I did have a few problems, but if you're a young'un you'll probably breeze right through it!!!!!
2020-04-22
It took me some 'playing around' to…
It took me some 'playing around' to figure out a few things but very easy to input and export your resume and/or Cover letter or anything else needed
2025-02-11
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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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How do you calculate resolution time?
Average resolution time = Total time taken to resolve tickets during the selected time period divided by the number of tickets resolved in the selected time period.
How do you calculate resolution?
Formula: (Solved Tickets) / (Tickets Received) x 100 = Resolution Rate. Common uses of Resolution Rate. Important: We advise that when looking into Resolution Rate, you take into consideration the number of Reopened Tickets, because, taken alone, this metric won't tell you the entire story.
How do you calculate first call resolution?
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is first call resolution rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
What is FCR report?
In accounting, a financial condition report (FCR) is a report on the solvency condition of an insurance company that takes into account both the current financial status, as reflected in the balance sheet, and an assessment of the ability of the company to survive future risk scenarios.
How are repeated calls calculated?
Your Repeat Customer Rate is calculated by dividing your Repeat Customers by your Total Paying Customers. Every store has two types of customers: New Customers and Repeat Customers. Knowing your Repeat Customer Rate will show you what percentage of customers are coming back to your store to shop again.
What is ITIL response time?
Definitions. “Response Time” is the time it takes to acknowledge a customer's issue in a non-automated way. Specifically, Response Time is measured from the time from Incident creation until the “In Progress” status update, measured during Stanford business hours (Monday-Friday, 8:00 a.m. — 5:00 p.m.)
What is incident response time?
Definitions. “Response Time” is the time it takes to acknowledge a customer's issue in a non-automated way. Specifically, Response Time is measured from the time from Incident creation until the “In Progress” status update, measured during Stanford business hours (Monday-Friday, 8:00 a.m. — 5:00 p.m.)
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