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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
So far so good!My first transaction on PDF filler. I would say that the passwords and pins are a little confusing for people. Also, brokers don't recognize PDF filler for authenticated signatures. They accept Docusign. I use PDF filler mostly for the ability to make my PDF files fillable and then I transfer them to Docusign. So I do find PDF filler VERY useful.
2014-11-14
Recently I needed to fill out several forms from my mortgage servicer. They emailed the forms in pdf format and wanted them signed and returned same day. I don't have a scanner available so I googled and found PDFfiller. I was able to get my forms filled out, signed, and sent back in a very short time. PDFfiller is very easy to use. It really saved my day!
2014-11-16
Simplifies everything, makes everything much, much easier. In real estate, the ability to simplify the requirements for clients makes a massive difference in their overall experience. I highly recommend PDFfiller for all brokers out there!
2017-08-12
Makes PDF files easy to manage!
It makes it easy for our employees to attain and manage pdf files on the go. It saves every time and is easily accessible.
There are times when it takes a few times to bring up the document. This may just be an internet issue on my end.
2018-12-08
What do you like best?
It has the main features that I'm looking for: I can upload a pdf, add text, remove text, blackout text, etc. It also allows e-signatures.
What do you dislike?
The process to download files is a little tedious. You have to single-click on the file from a list, then the program takes you to a new page to rename and choose the download location. But if you accidentally double-click on the file, the file will open instead. I've been using this program for years and it still takes me way too long to download a file.
What problems are you solving with the product? What benefits have you realized?
I use pdfFiller to fill out forms for work. I used to have to print these forms, complete them by hand, then scan them and shred them. With this program we get to eliminate the use of paper and save time.
2022-02-10
What do you like best?
Easy to navigate the dashboard,easy to click on and move text items in documents.
What do you dislike?
The text type doesn't always match the font of the document I'm filling
What problems are you solving with the product? What benefits have you realized?
Quickly filling out forms and adding electronic signature.
2021-10-26
IF YOU HAVE DOCUMENTS TO BE FILLED OUT…
IF YOU HAVE DOCUMENTS TO BE FILLED OUT OR SIGNED, THIS IS DEFINETLY THE PROGRAM TO USE. ITS EASY TO GET AROUND. THE PROGRAM DOES EXACTLY WHAT IT SAYS.
2021-08-23
had to find something quick to fill out a form online and came across pdfFiller and tried it out. I was more than satisfied. I am trying the 30 day trial out and will comment when the time is up.
2021-04-26
How I spent an hour filling out fields, then was forced into a trial through the threat of losing my doc if I did not comply with trial? that? that was messed up. the app is amazing. but that first experience overshadows.
2021-01-29
Upgrade Us Contact Resolution Feature
The Upgrade Us Contact Resolution feature helps you streamline your customer interactions. This tool allows businesses to resolve queries efficiently while enhancing customer satisfaction. With its user-friendly interface, you can improve communication with your customers and address their needs effectively.
Key Features
Instant messaging for real-time support
Automated responses for frequently asked questions
Single dashboard to manage all customer interactions
Analytics tools to track response times and satisfaction
Integration with existing customer relationship management systems
Potential Use Cases and Benefits
Reduce response times to customer inquiries
Enhance team collaboration by sharing information easily
Build stronger relationships through personalized communication
Identify trends in customer queries to improve services
Generate insights for better decision-making
With the Upgrade Us Contact Resolution feature, you can address common customer pain points such as long wait times and unclear communication. By implementing this feature, your business can provide timely support, ensuring customers feel valued and understood. Take a proactive approach to customer service and watch your satisfaction rates soar.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I increase first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
How do you calculate FCR?
Calculating FCR is as simple as taking the total amount of feed consumed by the flock and dividing it by the amount of weight gained or the number of eggs produced. In other words, FCR equals input divided by output.
How can I improve my call flow?
Optimize your Homepage. Think about call redirection before voicemail. Take care of your audio files. Make your DTMF menus easier. Adapt your Call Flow to your opening hours.
Why is Call Flow important?
Configuring your call flow is an important part of utilizing the features that your phone service provides you. Utilizing your call flow effectively can be hugely beneficial by saving you both time and resources and by helping provide a positive customer experience.
How do you make a call flow?
Under Profile, select Tracking, Phone Calls. When the Phone Calls drop down opens, select Call Flows. 2At the top of the page, select + Add Incoming Call Flow at the top of the page. 3Select Basic Dial for a simple call flow that plays a greeting message to your caller and connects them to a recipient.
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