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To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Jessica N
Sometimes its a little difficult to navigate around especially for making an application, but once its set it up it works well. Ive noticed 2nd pages are difficult for customers to see and fill out. Wish there was something that would prompt them to go to it.
Virgil
Just getting use to this program Just getting use to this program. Was having a hard time finding my form that I needed but I think I have it figured out now.
Janet Roach
I like that you can go back to a field and edit it or move it around. Signature option is very useful. I also like that the buttons and are easy to find.
Lorraine D
I was accidentally charged and customer… I was accidentally charged and customer service was prompt! Within 15 minutes I had a refund without any hassle!
D and M Randolph
So far I am really liking pdfFiller So far I am really liking pdfFiller. It's simple to use and has many tools at your finger tips that makes filling out paperwork even easier when you can't get ink for your printer, or you own your business where filling out important documents just looks much neater when done on computer than your own chicken scratch.
Zackary Davis
What do you like best? The quick uploading of large documents and the highlight tool. What do you dislike? I don’t dislike too muchghkkbccv. Vbbnnnnn What problems are you solving with the product? What benefits have you realized? I like to highlight certain documents for my clients.
User in Real Estate
I mislead them on my intentions for the service level that I required. Once I brought it to their attention, I answered 3 questions; and the matter was immediately resolved. Outstanding customer service comms. !!!
William J Clements
An invaluable resource for filling out forms. Incredibly fast customer service that is exceptional in handling your needs. In this day and age when companies can treat you like a number, it is nice to know that PDF Filler is not one of them. They treat their customers with respect and attention, satisfying their needs quickly and efficiently. More companies could learn from them on how to conduct business.
Surya K
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