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PDFfiller is very convenient, quick and easy to use! I can use it right from the desk in my office, between sessions. Billing gets done more frequently.
Accidently joined the annual membership and they promply refunded my money. Also it is very easy to use, well organized just like a pdf email box with several options available.
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
I like to use PDF filler.com because I can fill the entire form on the computer, except the places where I need to sign it. Also, it has an option to fill the form on the computer or print it out with blank spaces which I can fill it out manually with a pen. Finally, I only pay for the program as long as my subscription is active.
"My Blessing"
I was drawn to the site which offered thirty day sampling with no cost doing so. Very impress with the ease of functionally of the system, not being that verse on this type of technology.
It was fairly simple figuring it out, my one time project was successful. Many of my fellow parishioners was impress not only with the information but the presentation the online template allowed.
Finally there was the necessity of sharing my document that to was done with much ease. I highly recommend this site (PDfFiller) to all individuals and companies that require this type of service on a continual basis.
Thank you!
Well
Well, this is my first experience and it was very well, although I will be sure of this assestment until I receibe the opinion of my coleges since they will read the edited pdf.
What I think that PdfFiller is doing well? Well let me have another edition experience and I will be on the condition to answer this question.
The only thing that I didn't like, was that I select the option to pay 15 dlls and the charge to my credit card was almost twice.
Great customer service. My Employer needed a form off their website, and he had signed up for the subscription, the following month his credit card **** was almost a thousand dollars- so, myself, the office manager, I knew my boss only needed the one form he went on the website for, I went on the site,started talking to a live help agent, (very nice and helpful) I explained the situation, was asked basic information, and was told within 5 to 7 days the refund would be back to my boss's institution. Without any issues, or problems. This company is very helpful and has GREAT Customer Service! 5 stars plus! thank you!
I apparently came to your website…
I apparently came to your website around a month ago for some reason. I do not remember why... But, for whatever reason, I signed up for a 30 day free trial and gave you my CC number. I rarely ever do something like this... either way, I noticed the charge on my debit card statement over the weekend and this morning addressed it with Thomas from Customer Service. I was a little frustrated by it, he calmly read my chat message and assured me he would take care of it. Within minutes I received an email cancelling the subscription and refunding my money. Thomas was curteous, professional, quick, and thorough. This is the kind of customer service I WISH all companies had. Especially technical type companies where you rarely get to speak with a human or a person that you can understand. Thank you for hiring people like Thomas. Thank you for your customer service policies. If ever, I need a service like this, it will be yours.
Fast and effective response
When I contacted them through their Chat feature my problem was resolved there and then. Instant response, and then follow up emails to make sure everything was ok. This is how customer service should work but so often doesn't.