It popped up along with a State of FL form that I needed to complete. I'm annoyed that they didn't tell me right from the start that you could only use it with a paid prescription.

To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.

So far it is working very well, i needed something straight forward that would allow me to fill in forms. I'm hoping to automate some of this in the future but right now it is I am just doing one here and there.

It was good. Hard to edit one document due to not being able to insert words. It was a lot easier & more convenient than finding a typewriter or printing the form having to use white out for goofs.

So far this program is a game changer. I wish it was cheaper (a discount for teachers on a year subscription would be wonderful!!) but I like what I am seeing so far;)