What do you like best?
The customer support is phenomenal. They always answer quickly and fix whatever issue i have. The actual software does it's supposed to and increases my productivity x10. There are features included to import government forms easily or you can upload your own. The templates are easy to create and to make new documents using.
What do you dislike?
The amount of options can be overwhelming. It seems like the product can do so much and would take a long time to fully understand or use. The speed of the application is actually pretty fast but its not a literal immediate load time.
Recommendations to others considering the product:
Learn to import your forms directly from their bank of existing forms. Be careful when editing fields so that you don't overwrite existing functionality. If you need help don't hesitate to do a live chat and screen share. Their chat agents will fix any issue you have. I've had them help me multiple times.
What problems are you solving with the product? What benefits have you realized?
We use it to fill out government tax forms, specifically form 1098c for our nonprofit organization. The primary benefit is a secure place to share and store all our documents that we can search and edit when we need. This software saves us an immense amount of time. It provides a method to update and edit documents in minutes with recurring pages that would otherwise take 4x times longer fill out and complete. We generally only use this form an IRS form specifically but i can see the use case for many types of companies and situations.

What do you like best? Not only is the actual program extremely easy to use, but when i did happen to need support, the guy, Ray, I was connected to was happy to fulfill my every request and in less than 5 minutes had me back to my project. And my issue was requesting my already processed payment for a whole year subscription be returned and only run for a month. I was prepared to argue and be given every excuse out there just to be let go with a bad taste in my mouth and not helped. Boy was I wrong! Ray was super helpful and more than happy to process my request. I was pleasantly surprised. You just don't find customer service reps like this anymore and it's a shame. I was extremely pleased!!! What do you dislike? I don't like that in the Google search it claims to be a free PDF editor but when you get finished with whatever you are working on, mine was 48 pages, before you can save or print the document you are asked to purchase a 1-year subscription. Recommendations to others considering the product: The program is easy to use, affordable, and customer support is top-notch. What more could you ask for?? What problems are you solving with the product? What benefits have you realized? I used pdfFiller to edit divorce papers I downloaded from the court clerk's website in another city in my state. PdfFiller allowed me to be able to draw up my own divorce papers instead of paying an attorney more than $500 to do it for me. Customer Service Representative, RAY, is a HUGE benefit I have realized.