Had an issue with billing today (a… Had an issue with billing today (a Saturday) however after emailing their customer service team I got a very quick response and kept getting help and support until the issue was resolved, on the same day. The person I was in contact with was very polite, understanding and genuinely wanted to help. The service itself is great and I would recommend it to any business that needs to edit and sign documents online .

Great customer service I signed up for a subscription when I really only needed to use it for one day. I canceled the subscription but it must not have gone through because I was later charged after a month. I canceled again and contacted customer service. They said the first cancellation must not have gone through but then refunded my money. That is why I will definitely use them again in the future.

I started with pdfFiller almost a week… I started with pdfFiller almost a week ago, and tried to get support on and off. The Live Chat didn't work, so I was emailing, but the emailing didn't really work as I would wait for a response, and when I got a response, I was working on something else. But the Live Chat did work today. The first person was trying to help, but I didn't know how to do a screenshot and he got tired of waiting for me to do it and ended the chat. Then, I got KARA, who was fantastic. She did a Zoom meeting and showed me how to do everything I want. I am so relieved that I understand how to fix my problems, and I was just about to give up until Kara got on the Live Chat. She was patient and informative. She is a rock star!