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It has been very helpful. The user interface is not difficult to navigate. I am cancelling only because I do not have the volume of documents to warrant the cost. But when this changes I will certainly return.
Veronica M
To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Jessica N
Hard to get used to, and probably a lot of features we are not taking advantage of for lack of know-how, but very reliable and handy. We mostly use it to send for signature.
Anonymous Customer
Great experience! I was able to get the rental applications done for my house rental. Super easy to use. Clear instructions, I found enjoyable to use this software. I'm not that good with computers but I was able to use it without much difficulties. I can't think of anything that I didn't like. I had to take a little more time to find out how to get confirmation of my forms I sent, other than that it was fast and easy.
Carmen V.
Pauline took care of my concerns in a… Pauline took care of my concerns in a timely, polite and expeditious manner. I wish more customer service representatives were like here. She is a boon to her company.
Neil Graham
Just started a free trial, would like to learn more about features etc to decide if it will be a good fit for my needs, if its worth it to continue my subscription
Anonymous Customer
I have only used it once before and I like it. Some of the fill-in spaces are challenging, but I'm sure it is because I haven't mastered the software yet.
Trudy R H
User friendly The interface is fairly easy to use, and there's a wide range of things to do with your document once your are finished. It's a bit pricey, but for the limited things I've needed so far, PDFFiller has been able to deliver.
Jon
Impressive customer service I needed pdfFiller for one time use so subscribed and immediately cancelled my subscription when I had finished. A month later I was charged $96. I got in contact with their customer support team via the online live chat and within 2 minutes of contacting them the money was back in my paypal balance, no questions asked. Much easier than expected
Eva
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