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The UI is outstanding and very effortless. Very impressed. My only issue was with advanced features. Would have liked to know ahead of time that they were additional fee. Everything looks included and don't like being told something cost money after the fact. Second, when telling me I had to upgrade to get additional feature, it should show the difference between what I am paying verses the new amount. I was on personal plan ($6) but to get the features I needed it was ($10). It said it was $10 for advanced plan but I didn't know if that meant $10 MORE than I was already paying. I had to open site in incognito mode, look at plans to figure it out... not fun. Lastly, I was trying to send 2 separate PDFs as one doc. It took me a while to figure out where Merge was. I didn't understand why all the options under Actions were greyed out. That was very frustrating and should be improved.
Julia R
I like the program. I did pay for it, so I feel that I should be able to upload pictures to the file. Uploading images should be included in a basic membership. I still like the service.
carolina
My county require residential construction plans modified to meet 140 mph wind standards. I was unable to reach my building designer. I was able to cut and paste drawings from the manual that I hope will meet their standards.
John V
Best In pdf LOVE it! Everything thing in this app is easily navigated, you are able to save documents to revise later. A big pro for me is when you send a PDF, say as soon as you hit send, you are like "oh my goodness I forget a important part" You can go into that sent email and revise or add on. As long as the recipient has not opened it yet. Im not fond of the code to open the PDF you have sent, expires for them. I'm still rather new to this so I plan on leaving another review once I figure out ALL the kinks of the app
Gena O.
Had a very pleasant experience dealing with their customer service department. They are very professional and knowledgeable. Product is great and their customer service department is excellent
Johan G
What do you like best? This platform is so easy to use. I usually get very annoyed with pdf files as most of the other websites I have tried have been a complete pain to make the adjustments I need. PDF filler allowed me to easily add the information, download, and save with my personal E-signature with my toddler on my lap ! I am very happy that I found them and will continue to use them for all my conversion needs. What do you dislike? I haven't really found anything that I dislike just yet. The monthly subscription is a bit pricy if you won't be using it often enough so maybe they could have pricing for example 4 downloads monthly etc. Recommendations to others considering the product: I would recommend What problems are you solving with the product? What benefits have you realized? I have been able to fill out pdf forms to submit documents online. It saves the time of printing the pdf, filling it out and then scanning.
User in Accounting
Excellent Customer Service I had a problem with my account of my own making - the agent helped me on that chat and sorted it out in minutes. Professional, courteous, what's not to like? Worth every star!
customer
Honest business practices Like many other online products, they make it VERY easy to sign up, and not so easy to cancel. But once I found the correct place, they did allow me to cancel and refunded my money quickly. While the product did not fit my needs, the company appears to be legitimate and honest.
Martha Jane
They were super helpful to me when I… They were super helpful to me when I accidentally subscribed. They voided the transaction and were understanding. I really appreciate this because there are too many other automatic subscriptions that would not have been as forgiving.
Isabel McLain
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