Blown away. EZ to use once figured out, and quite intuitive. Only a couple surprises where the DOS commands didn't always work e.g. cut and paste. The shift/delete cut worked, but the shift/insert paste didn't. Just need a little time to find my groove. All I can say right now is: Bye, Bye handwritten forms. dc macdonald

With the exception of the scam you have going to get people to sign up for your service... (i.e., On a holiday I came into my office to get work done quickly so I could then spend time with my family. I was soo pleased with your service as it let me upload a document and seamlessly edit it for 2 hours and the peace of mind that everything was working properly as your program continually provided feedback saying that 'all changes have been saved'. Then when I finally finished, after triple checking my work and feeling thrilled that I could go celebrate the holiday and be with my family, I selected the big bright button that says, Done!. And only THEN, after 2 hours of work, did you tell me, there is an error and I need to sign up for your program. You should be ashamed of yourselves. I was so excited to tell other people about your program and how well it works. After being scammed, ripped off in terms of money and precious time, I won't be telling anyone about your service. If you prefer to keep me as a happy customer, perhaps you will find a way to make up for this inconvenience (e.g., give me a discounted membership, upgrade my membership, some other kind gesture?) and correct this misunderstanding that you are covertly enticing people to use your program with an inconsiderate scam. I'd love if you followed up with me about this survey. Thank you. Sarah

App produces error during install for smartphones. Should favor browser entry, or at least make link more prominent. Also, the way that some of the advanced features are not available to a subscription is a bit misleading they way they are presented IMO... At the very least, the base subscription should provide limited quantities of some of the more advanced features... (monthly counter etc.) ~ Because the casual user may really benefit from these features (in low volume.) And there's little incentive to not just "get by" with the free services if they're not available.

The only reason my rating isn't a perfect 5 Stars is regarding getting an a document notarized online. Your website says it will be at no cost. But when linked to the vendor notary person, she said the cost is $25. When I contacted your company a couple of times, it was indicated someone would get back to me w/ answer. But that never happened.