Recently tried to use a function that wasn't available to me which I thought the personal plan I had subscribed to gave to me. I had a chance to do the shoppers review survey and because of this gave them three stars. I was surprised to get an email from PDF filler offering me an upgrade to my subscription so that I could get all the features that I want free for a year. It certainly resolved my issue and I was glad to upgrade my previous rating of PDF filler to 5 stars! Great customer service!

I first tried PDFfiller with a trial subscription and to be honest, I really just wanted it so I could add text to a document and I didn't plan to extend my subscription. But after trying it, I liked it so much, I continued the subscription after the trial and my subscription expires in 2 days and I plan to renew for another year. I'm a freelance paralegal and often need to add text (and complete forms) in .pdf format. The program is also very easy to use and has many great features (like "erase" and different font styles and sizes). My subscription has more than paid for itself and I would - and do - highly recommend PDFfiller to anyone looking for this type of program.