I felt misled at first feeling I needed to purchase the pdf filler after I had already used it. The customer support team replied quickly and resolved my issue.

It is a little hard to figure out how to size and arrange the words so they will all appear on the printed document. I had to redo this several times.

User friendly. In past years I've been able to bring up the forms I need from www.irs.gov and fill out the forms, save and print the forms. Same is true for Louisiana Dept of Revenue. Now neither of the websites supports filling out any forms. I was extremely frustrated with this change. PDFfiller has made my life so much easier. Thank you

originally i was dissatisfied with paying $20 to learn how to use the system and still did not get any benefit. Then customer service reached out to me to provide assistance and work on a solution. I am still learning how to effectively use it but am happy for their willingness to help.

Mostly user friendly. Filling in multiple of the same form is not available, or finding that option is impossible. So I used same form over and over - using tab you also have to back space or use mouse to remove previous data and then fill in.