Your service is amazing and I spoke with the kindest gentleman who so graciously helped in my time of need. Ray I believe was the representatives name. I am unemployed single mother of 2 boys going through a nightmare of a custody battle with my x husband. I was confused and distraught and having trouble finding fillable forms online. Ray was my angel. Promote him! Exlnt.customer service skills. Thank You Ray, Kristi Waters

I think it's very useful but expensive and the basic subscription does not seem adequate to perform some of the things needed at that initial level for that cost.

It was fairly easy to search out IRS forms but then you find out they're not usable because they're in Red!?! Also it said if you paid for a one-year subscription you save 65%, but the yearly cost was exactly the same as paying monthly and you didn't know this until you processed your payment???

Very easy to sign up. More importantly, easy to use. Source docs easy to upload. Screens and features facilitated doc completion. Able to point and click pdf conversions rapidly.

I had some trouble learning to use it and directions aren't consistent. Your Help area tends to be more sales pitch on what can be done in a field with no directions. I'm very grateful for availability of the service though I'll drop it once I have my house sold in a few months