I AM NEW AND LEARNING BUT SO FAR IT IS GREAT. EVEN IF I ONLY PRINT A FEW FORMS A MONTH THE SMALL PRICE IS WORTH THE CLEANESS OF THE FORM. I HAVE BEEN HAND WRITING THEM AND USING WHITE OUT.. I AM GLAD FOR THE SHARPNESS OF THIS AND EASY TO FIND FORMS ..

Customer support was top notch. They resolved my print issues with my form. The reason I did not give it 5 stars and would not recommend is that I Googled for a form to fill out for a US Passport. I didn't expect to find one i could fill in on line. What was not apparent was that ONLY AFTER SPENDING 30 MINUTES FILLING OUT THE FORM did I find out I had to pay $20 to print, save, fax, email or share the form. Customer service was great, but did not want to sign up for a monthly pdf service or pay $20 for 1 form.

Easy to use -- several format/file extension options for saving and ability to link with cloud and sharing platforms makes this so versatile. Having the option to save a filled form as a template is very helpful. The customization and array of options is allowing me to complete tasks, for which I previously needed multiple programs.

It is a little bit confusing on how the program works. I have been trial and error learning so far. It would be nice to get more direction and not just comment bubbles.