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I was refunded the automatic annual renewal charge by customer service representative after stating my frustration that I was paying for a service that I no longer needed. I greatly appreciate being treated how I treat customers! Thanks
Lucas H
It is sometimes difficult to understand how to use the different functionalities. Your "how to" guides focus on "push this button, then this" but are not focused on the end product (i.e. " how do you create a XXXX")
Christian R
Excellent online software for filling in blank forms online instead of having to print and copy the document first. Excellent! Best online software for filling in online PDF forms.
Sherwin Gaston
Worked well! Paid for it, might as well use it! Worked well. Forgot that I had signed up for a free trail. The annual subscription fee hit may bank account, then I remembered! Hell, since I'm paying for it, I might as well use the program.It worked really well! LOL!!
LamarD2
Initially was not happy for being… Initially was not happy for being charged £150 after my free trial ended (without knowing) though they processed my refund very quickly.
Sara Nazir
I think that it's a great thing. It makes fighting a case much easier. That more people don't use it. There is nothing else that I like least about it. My vice president used it also an has no problems with it. Being able to find what your looking for, then being able to fill form in an save it, then come back to it.
Greg M.
I signed up for a subscription but only needed it for one document. I canceled but was charged again a month later. I canceled again and contacted customer service. They said the first cancellation must not have completed but refunded me the money. That is great customer service. I will definitely use them again.
Jenny M
What do you like best? I find it easier to edit documents here vs other programs What do you dislike? I wish it was easier to send documents for e-signature What problems is the product solving and how is that benefiting you? It allows me to edit or change contracts before and after negotiations
Verified User in Real Estate
I signed up originally to utilise this service. Whilst I did not wish to continue with the service (just wouldnt need it again) I did struggle to cancel the service. I sent an email outlining my issue and got the quickest response back and my account fixed and funds returned. Great service if you do require all the time. Easy to use. Highly recommend.
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