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I enjoy the forms you can search and fill out and all of options you have to mail out the forms. The site just needs to be a little bit more easy and user friendly in regards to filling out forms and form searches
It was easy enough to use the first time I tried. I was able to fill out my 1099's within a couple hours and file them with the IRS. It was so simple! I appreciate your service.
Great for filling out PDF's - great User interface, providing all requirements for filling out forms (ie. Ticks, Crosses, Circles) all easily resizeable along with text.
I had an issue that customer service…
I had an issue that customer service handled quickly and professionally. I was very impressed! I highly recommend working with this company they have excellent customer service.
Well laid out, easy to use fillable pdf program
Just downloaded this program and am impressed already. It's well laid out, easy to use, and overall a great experience. It's nice to be able to turn non-fillable pdf's into fillable ones.
Refund amount was authorized on a…
Refund amount was authorized on a timely matter without hassle. I was not easily able to unsubscribe when accessing my account directly through my google account.
I made the mistake of subscribing to a year subscription with annual price due at sign on. I only wanted to test the site and see if it was right for me. I noticed within a few hours what I had done when I checked my banking account. I got online with their live chat support. I talked to someone named *** and within 5 minutes, *** had fixed my account to only a month subscription, refunded me all my money minus the monthly subscription. My mistake, *** fixed immediately and was so nice and helpful. ***** customer support!
Excellent customer service/IT
I had occasion to need assistance in performing a certain process within this program suite. The IT person with whom I was connected (Joyce) was courteous and professional. She determined the solution to my problem taught me what I needed to know in a matter of minutes. I had made two previous attempts to resolve this earlier in the day, but once I was online with Joyce it was resolved quickly and easily. She is a gem.
Your company is great
Your company is great. At this time, the govt is advising us to show them payroll and W2. W. On this note I will conceal my free trial. Sincerely. Elizabeth Obi