Última actualização em
Dec 30, 2025
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I used the program and was happy with the software and results. However, due to my own oversight I inadvertently made an annual purchase which I would not be in need of. I noted this in my comments when rating the app. To my surprise and complete satisfaction the service team provided me a credit. They went over and above in addressing my frustration. Based on this integrity and caring service I will use this program if needed in the future and will certainly recommend it to others.
Really good experience! I used it for UK Law Society forms relating to the sale of my property. The forms are excellently produced and easy to complete and save. The functionality is REALLY good!
What do you like best?
The ease of which it is to use and located templates that are applicable.
What do you dislike?
In the beginning did not find it to be user friendly that all changed when they reached out to me to offer help.
Recommendations to others considering the product:
Don't be afraid to ask for HELP - Great Customer Service and follow-up too.
What problems are you solving with the product? What benefits have you realized?
Mostly HR related so far, such as write ups, termination, evaluations.
The ease of which it is to use and located templates that are applicable.
What do you dislike?
In the beginning did not find it to be user friendly that all changed when they reached out to me to offer help.
Recommendations to others considering the product:
Don't be afraid to ask for HELP - Great Customer Service and follow-up too.
What problems are you solving with the product? What benefits have you realized?
Mostly HR related so far, such as write ups, termination, evaluations.
I was accidentally charged and customer…
I was accidentally charged and customer service was prompt! Within 15 minutes I had a refund without any hassle!
I used the free trial to compile rent due ledgers for the ************** requirement. I did not cancel on time and was charged $180 dollars. I reached out to support and ****** returned my email within minutes. I provided my information to customer service specialist ****** and he fixed the problem. There wasn't any back and forth emails. It was straight to the point. Thank you ****** for being quick and professional.
I had a very complicated question pertaining to a credit card charge, (I didn't know which account within our company had incurred the charge, and therefore, couldn't track down a receipt) **** helped me reverse engineer the charge to find out where it came from. My company provides Customer Support for the Video Gaming industry, so I know the value of a positive CS experience. Way to Go, ****!
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