Last updated on
Jan 3, 2026
pdfFiller scores top ratings on review platforms
Customer Service Is Great
I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.
What do you like best?
I like how easy it is to upload documents and make the necessary changes to the documents that require modification. I have completed forms for students and uploaded signatures easily and have been able to successfully download documents as well.
What do you dislike?
I have noticed that sometimes when I upload a document that I previously edited using PDFFiller, it makes my signature super bold and not easily read. It changes the format automatically and I have to download a new document to upload and add a signature. It seems like once I utilize PDFfiller and download the document the format of the previous e-signature is no longer compatible.
What problems is the product solving and how is that benefiting you?
We had to provide e-signatures to international students on their I-20 documents and PDFfiller has been an integral part of that process. It has been very accommodating for me to upload documents and sign them electronically for students and then easily download them and email them back to the students.
I AM NEW TO PDF FILLER AND I'M NOT SO COMPUTER SAVVY
I KNOW I CAN REACH OUT WHEN I'M IN A JAM WITH CHAT HELP
THEY'RE ALWAYS THERE TO HELP ME (THANK THE STARS)
Some frustration with the search option. I was searching for W-2 for 2020. Could not find, so chatted. I'd solved my problem by the time the chat person responded. Today I was looking for a fillable PPP Loan Forgiveness form. It may be there, but the search said no results.
Nice and Complete app
Nice and Complete app, i remake a PDF previously maked in one day, in only 1 hour with a bit edits.Sorry for bad english, but i need say it.Love this app <3
I really like the service a lot. It is user friendly and intuitive. I like that this also comes with Sign Now so that I can have all the forms I need for my business easy and accessible for me to get electronically signed.
I would give it 5 starts except in the Sign Now program the program should default to the text box for people to sign and then have the live signature be on a separate tab, so basically reverse what it is now. It is hard for some people to get to the text box for them to type their signature.
I use this all the time in my business and I would recommend it.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.