What do you like best?
The program is easy to use and super convenient. Your documents are always with you on the server PDFIller provides.
What do you dislike?
Getting in touch with a person in customer service is impossible and emails to cust. serv. have not been answered. I originally signed up as a single user; but then as my needs expanded at my office, I added and paid for three more users. For a while everything worked without issue, but then the other three users could not log-in and the different prompts in my dashboard were saying the subscriptions were active and to this day my office staff works through my sole account which can knock someone off in the middle of something.
What problems are you solving with the product? What benefits have you realized?
The fax benefit is awesome. I use the program with my insurance agency. It is way more user friendly than Adobe and you don't need a separate service to send a client a form to sign.

What do you like best? I like how simple it is to navigate fields. The program is really good about identifying editable fields in all documents. What do you dislike? I think they can improve the downloading/saving function. There seem to be more steps than one would expect. Recommendations to others considering the product: If you are looking for software that is simple and allows you to edit PDF files easily, this is your program. I feel the least amount of pain when renewing my subscription. For me, it is a must-have tool. What problems are you solving with the product? What benefits have you realized? Zero lag time in legal documents or any documents that require redlining, editing, etc.