This is the first time I've needed this type of aid, and I've found it to be very useful and relatively easy to use. Sorry, I'm really too swamped with work to do another survey

I have used the free trial twice. When I signed up for a $6 one month personal subscription I was billed $20USD. I have sent an email about this and hope to have it resolved.

Performance is slow and choppy at times. There is no OBVIOUS way to turn off the popups every single time I go to fill out a form. Transitioning from one form to another is extremely disjointed. There is no clear way to fill out one form and simply move on to the next in a series. If there is a clean workflow in there somewhere, it's not obvious, at least, not for my use case, which is to fill out a form for each of my employees from a remote location, download all and print all for distribution. Seems like every time I finish something, it takes a while to save, and a while to get to the page letting me choose what to do next, which is always to display the file list again, and a while to load the file list. . .rather than simply keeping the filelist persistent and hidden, as would seem same here. Also, this form, won't let me enter more than a character or 2 before kicking me out. I am writing this feedback in a notepad and then copying it in all at once. Awesome.