Create a legally-binding electronic signature and add it to contracts, agreements, PDF forms, and other documents – regardless of your location. Collect and track signatures with ease using any device.
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Up to 100 MB for PDF and up to 25 MB for DOC, DOCX, RTF, PPT, PPTX, JPEG, PNG, JFIF, XLS, XLSX or TXT
Note: Integration described on this webpage may temporarily not be available.
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Download, share, print, or fax your signed document
Every eSignature tool you need – inside a powerful PDF software
eSignature solution
Document tracking
Enhanced productivity
Custom branding
Security & compliance
eSign documents and collect signatures
Easily fill, edit, and sign your PDF documents in a single application, on any device.
Type, draw, or use a signature converter to create an eSignature from a picture of your handwritten autograph.
Create fillable PDFs and send them for signature to one or multiple recipients.
Set signer roles and customize a signing order.
Get visibility into the signing process
Receive instant alerts once signatures are in place.
Specify CC’d recipients and set actions upon document completion.
Monitor changes in your documents with audit trails.
Speed up your approval workflows
Send documents for signature faster by sharing them via short links.
Simplify data and signature collection by posting fillable PDF forms online.
Collect payments along with signed documents.
Showcase your branding when requesting signatures
Display your logo on signature invites, user notifications, and in the eSignature editor.
Customize an email message for your eSignature invites.
Redirect signers to your website once they complete your document.
Maintain industry-leading security and compliance
Authenticate signers via a password.
Make your document workflows compliant with industry-specific regulations, including HIPAA.
Secure the authenticity of a document with a unique ID.
Set an expiration date for your document.
Join the world’s largest companies
Employees at these companies use our products.
How to Add a Signature to PDF (and Send it Out for Signature)
Watch the video guide to learn more about pdfFiller's online Signature feature
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Awesome!! if i could erase letters without distorting the background that would be awesome. i would give 5 stars for that. Otherwise if i could 4.75 I WOULD!!!
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Admin just getting started with PDFfiller - so far this is great! Easy to use and appears to provide all desired options for helping to get our required results. THANKS PDFfiller!
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Sign any document using pdfFiller’s eSignature service without hassle
Add your virtual signature in just a few simple steps – without a scanner or printer.
Upload
Upload your document to pdfFiller and open it in the editor.
Sign
Generate and save your electronic signature using the method you find most convenient.
Tweak
Resize your signature and adjust its placement on a document.
Retrieve
Save a signed, printable document on your device in the format you need or share it via email, a link, or SMS. You can also instantly export the document to the cloud.
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Why choose pdfFiller for eSignature and PDF editing?
Cross-platform solution
Upload your document to pdfFiller and open it in the editor.
Unlimited document storage
Generate and save your electronic signature using the method you find most convenient.
Widely recognized ease of use
Resize your signature and adjust its placement on a document.
Reusable templates & forms library
Save a signed, printable document on your device in the format you need or share it via email, a link, or SMS. You can also instantly export the document to the cloud.
The benefits of electronic signatures
Bid farewell to pens, printers, and paper forms.
Efficiency
Enjoy quick document signing and sending and reclaim hours spent on paperwork.
Accessibility
Sign documents from anywhere in the world. Speed up business transactions and close deals even while on the go.
Cost savings
Eliminate the need for paper, printing, scanning, and postage to significantly cut your operational costs.
Security
Protect your transactions with advanced encryption and audit trails. Electronic signatures ensure a higher level of security than traditional signatures.
Legality
Electronic signatures are legally recognized in most countries around the world, providing the same legal standing as a handwritten signature.
Sustainability
By eliminating the need for paper, electronic signatures contribute to environmental sustainability.
Enjoy straightforward eSignature workflows without compromising data security
Regulates the use and holding of personal data belonging to EU residents.
SOC 2 Type II Certified
Guarantees the security of your data & the privacy of your clients.
PCI DSS certification
Safeguards credit/debit card data for every monetary transaction a customer makes.
HIPAA compliance
Protects the private health information of your patients.
CCPA compliance
Enhances the protection of personal data and the privacy of California residents.
Instructions and Help about Certify Contact Resolution For Free
Certify Contact Resolution: easy document editing
When moving your workflow online, it's important to get the best PDF editor that meets your requirements.
The most commonly-used file formats can be easily converted into PDF. This makes creating and using most of them simple. Multiple file formats containing various types of data can also be merged within just one PDF. It allows you to create presentations and reports that are both comprehensive and easy to read.
Though numerous online solutions offer PDF editing features, only a few of them allow adding digital signatures, collaborating with others etc.
pdfFiller’s powerful editing solution has features for annotating, editing, converting PDF documents into other formats, adding signatures, and completing PDF forms. pdfFiller is an online PDF editor you can use via a web browser. You don’t have to download any applications. It’s a complete solution available from any device with an internet connection.
Use one of these methods to upload your form template and start editing:
01
Drag and drop a document from your device.
02
Upload a document from a cloud storage (Google Drive, Box, Dropbox, One Drive and others).
03
Browse the Legal library.
04
Open the Enter URL tab and insert the path to your sample.
05
Search for the form you need in our template library.
Once you uploaded the document, it’s saved and can be found in the “My Documents” folder.
Use editing tools such as typing text, annotating, and highlighting. Once a document is completed, download it to your device or save it to cloud. Add images to your PDF and edit its appearance. Collaborate with others to complete the document. Add fillable fields and send documents for signing. Change a document’s page order.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is first call resolution rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
What does first call resolution mean?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
What is the industry standard for first call resolution?
According to research from Metricate, the First Call Resolution industry standard is 74%. This number varies significantly by product, industry, etc. To elaborate on the First Call Resolution industry standard, anything south of 40% is considered low, and anything north of 90% is considered high.
How do I improve my first call resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
Why is First Call Resolution important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
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