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CUSTOMER SERVICE THE WAY IT SHOULD BE!! I was using pdfFiller to edit divorce documents I downloaded from the Court Clerks website. Being able to edit these documents was going to save me around $500 in attorney fees. When it was time to save and print I was directed to purchase the subscription. There are 2 options... you can pay for the whole year at once (paying $8 per month) or you can pay $20 per month and be billed each month. I accidentally authorized the whole year @$96 to be charged to my debit card. This was not my intention but I knew it was going to be such a hassle to get them to refund my money that had already cleared only to spend $20 with them. I contacted support thru the chat option anyway and found I was very wrong in my assumption. I was connected to Ray who in less than 5 minutes had refunded the difference of $76 back to my card and was inquiring if there was anything else I needed help with. This is how customer service should be and very rarely do I experience anyone who should bear the title of a customer service representative. THANK YOU RAY FOR YOUR HELP AND PDFFILLER FOR HIRING COMPETANT ENJOYABLE PEOPLE TO DEAL WITH YOUR CUSTOMERS.
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It is difficult to find the exact years… It is difficult to find the exact years form. For instance, I searched for 2019 1040 SE and I got a lot of 2014 forms. I had to over search for the correct form.
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Just want to let you know that the… Just want to let you know that the people that work for PDFiller are great people. In these hard time we are going thru I had to cancel my account and request refund. They said they could help, they did and I received a notification via email the second day after my request back to PayPal. THANK - YOU
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