This program has great functionality This program has great functionality for myself and my team and they have excellent customer service. I switched to PDF filler nearly two years ago and have never looked back.

Ease of use was great and intuitive Ease of use was great and intuitive. Documents went from PDF into a word document really nicely. The only issue with changing PDF into Word docs is the font comes out a bit weird and can't seem to be corrected.

I mistakenly did not cancel the trial… I mistakenly did not cancel the trial period and was billed for a year's subscription. When I wrote to the support team, they immediately cancelled the subscription with a full refund. Even though the mistake had been mine, there was no lengthy questioning about how it happened or extra surcharges or the like. I very much appreciated their professionalism in meeting my needs.

Phenomenal Customer Service Due to the pandemic, like a lot of people I was forced to work from home. My employer doesn't adequately support us in this task and so one day as a matter of urgency I started the free pdfFiller trial for a month. I set a reminder to cancel my subscription but I didn't complete the cancellation. When the annual subscription fee was taken from my bank account I was devastated, it's a deduction I couldn't afford and my employer would not reimburse me. The team at pdfFiller were amazing. They ensured I successfully cancelled the subscription and they also processed a refund. The speed of response was phenomenal, their empathy towards someone who genuinely could not afford the subscription was so appreciated. Their customer service is like nothing I have experienced before. Keep up the great work.