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The interface has improved, but it is not perfect. I chose PDFiller because of its simplicity. I love that I can use it anywhere without having to install it in every computer I use. I wish it included a crop feature or the ability to modify the page size. I also wish we could delete previous files with the same name so that there is no confusion. There are several other little things, but these are the top major issues I've had.

What do you like best?
As a beginner, I was surprised not only with the fact that PDFfiller was so much easier to learn and use than the Adobe Suite but also at the range of capabilities on offer! From my first use of this online program I found new pleasure in dealing with .pdf files. I now use the program Every Single Day to create, manipulate or convert files that used to sit waiting, sometimes for days at a time, to be done by the one or two people with access to more expensive and less user friendly programs. Now I have a new "can-do" attitude to the workings of .pdf files. I can't recommend this online tool enough and it's so affordable, you can buy a license to use at home. Great product, lots of advantages. You will not look back, you will not regret this purchase.
What do you dislike?
The user Interface could do with being a little less busy. A streamlined interface and a compact "how to..." would take a 9/10 to a 10. It just needs some tweaking and it's perfect!
Recommendations to others considering the product:
In my opinion it is definitely worth spending the small amount to upgrade to the paid version!
What problems are you solving with the product? What benefits have you realized?
Administration issues generally...adding text, file conversion and commenting on documents...are all problems that I had to either pay to have done elsewhere or ask for an expensive subscription that was never in my budget and wouldn't be approved if I had asked.