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ATTACHMENT I Revised September I. 2010 KANSAS TELEPHONE BILLING PRACTICES TABLE OF CONTENTS APPLICATION OF STANDARDS DOCUMENT DEFINITIONS SECTION I: BILLING STANDARDS A. Billing Schedule and Contents.

Billing Disputes. 1. In Case of Nonpayment of Billing Charges. 1 1. When Billing Disputes are Possible? 2. When a Billing Dispute Can be Enforced by Calling for Service. 3. How to Apply for Billing Disputes. 4. Types of Billing Disputes 5. Dispute Resolution Period 6. Resolution of Billing Disputes under the Kansas Phone Services Act 7. Request for Arbitration 8. Procedures for Refunding Charges 9. Procedures for Disputes with Telephone Service Providers 10. Procedures for Disputes with Nonpayment Providers 11. Procedures for Referral to the Federal Communications Commission or the State Attorney General 12. Arbitration Agreement 13. Payment of Arbitration Fees. a. Arbitration Agreement. This will be a written agreement that you sign and file with us. b. Payment of Arbitrator Fees. The arbitration fees charged by the arbitrator are set forth in the Arbitration agreement. c. Non-Disclosure of Arbitrator Fees. (1) If you are required to pay an arbitrator or submit to arbitration pursuant to this Section 3.1, and you do not wish to do so, you agree that we may recover from you the costs associated with the arbitration, except as provided in subsections (2) or (3). (2) If we are required to pay an arbitrator, we will only submit a portion of your claim to arbitration, and we will pay the remaining portion upon approval by the arbitrator. (3) You may request that we pay the arbitrator's fees directly at any time with notice to the arbitrator when you file your claim. If we pay the arbitrator's fees, you must pay any non-refundable filing, administration, and arbitrator's fees as established by the arbitrator. 2. Billing Schedule and Contents. We provide for billings for an individual service by one individual subscriber. The bill will include the account number from your service provider, and a brief description of the services rendered by the individual subscriber. The description may include charges for a phone number, landline, internet service, or services provided to the account from other providers as applicable. If you are a business customer, you must provide each account holder with a copy of the bill when the account is created by you; and the bill will have the account holder's account information (such as the account number) provided.

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What is kansas telephone billing practices?

Kansas Telephone Billing Practices is a set of rules and regulations that govern how telecommunications companies bill their customers in the state of Kansas.

Who is required to file kansas telephone billing practices?

Telecommunications companies operating in Kansas are required to comply with and file the Kansas Telephone Billing Practices.

How to fill out kansas telephone billing practices?

To fill out the Kansas Telephone Billing Practices, telecommunications companies need to follow the specific instructions provided by the Kansas Public Utilities Commission. The necessary forms and guidelines can be obtained from the Commission's website.

What is the purpose of kansas telephone billing practices?

The purpose of Kansas Telephone Billing Practices is to ensure fair and transparent billing practices for telecommunications services provided to customers in Kansas. It aims to protect consumers and promote a competitive telecommunications market.

What information must be reported on kansas telephone billing practices?

Telecommunications companies are required to report various information on the Kansas Telephone Billing Practices, such as detailed billing records, rates and charges, fees and taxes, customer account information, and any applicable discounts or promotions.

When is the deadline to file kansas telephone billing practices in 2023?

The specific deadline to file Kansas Telephone Billing Practices in 2023 can be obtained from the Kansas Public Utilities Commission. It is recommended to refer to the Commission's website or contact them directly for the exact deadline.

What is the penalty for the late filing of kansas telephone billing practices?

The penalty for the late filing of Kansas Telephone Billing Practices can vary depending on the specific circumstances and the discretion of the Kansas Public Utilities Commission. It is advisable to consult the Commission's guidelines or contact them directly to know the possible penalties for late filing.

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