What are your current business objectives?:
Our objective is to provide a seamless user experience for online pharmacies to make their customer experience more personalized. We strive to be a leading provider of mobile applications to the online pharmacy industry.
Company Background:
Founded in 1995, E×Healthline.com is focused on the online and mobile pharmacy industry. E × Healthline.com was a leading provider of mobile pharmacy applications at the time the company was formed. The company has grown into one of the leading online pharmacy apps providers.
5. What are your goals at the end of the year?:
Our goal is to grow our service offering and increase our penetration, while maintaining the same technology platform, quality of support, and pricing we provide today.
6. What do you do well?
A) Providing quality customer care,
B) Managing large volumes of applications
7. What could we do to increase your service to our customers?
A) Provide more application types and different price points
8. Who is your competition?:
E×Healthline.com faces competitive threat from:
i) Online Retailers: The pharmacy industry, which has seen a number of new players enter the market, have moved to add new features to their mobile applications. In addition, they are also looking to incorporate new technology that is helping their customers. These companies are moving in to the online pharmacy industry with a focus on quality of customer care and customer satisfaction. i.e.: Pharmacy, PharmacyDirect, Pharmacy Rx, PharmacyPlus, PharmacyDirectPlus, PharmancyVIP, PharmacyCodes and Pharmacy Rx+
ii) Pharmaceutical companies that are providing digital health applications, most of these providers are starting to offer new apps to compete with E×Healthline.com
e.g.: PharmacyCodes, PharmacyDirect, Pharmacy Rx, PharmacyPlus, PharmancyVIP, PharmacyCodes, Pharmacy Rx and Pharmacy Rx+
9. What is next for E×Healthline.com?:
We are planning to further increase our service offerings for the online and mobile pharmacy industry. We continue to increase service, prices, delivery of apps to mobile devices and digital pharmacy management to maintain the highest customer care standards. e.g.: Application Types i.e: 1. PharmacyCodes 2. Direct Health 3.
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Submission information
Form: Behavioral Healthcare — IT Vendor Survey — 2012
Submitted by anonymous (not verified)
Tuesday, July 24, 2012 – 17:31
69.227.212.209
First Name:
Mary
Last Name:
Johnson
Company:
E×HealthLine.com,
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