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Complaints Procedure Delegate Function: committee, individual governor or head teacher Approved by Governors: March 2016 Updated: March 2016 Review date: (GB free to determine) This policy/document
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How to fill out complaints procedure - dee
01
Start by clearly identifying the issue or problem you want to complain about.
02
Gather all relevant information and documents related to the complaint.
03
Follow the established complaints procedure of the organization or institution.
04
Write a formal and concise complaint letter describing the issue, including dates, times, and any individuals involved.
05
Provide specific examples and evidence to support your complaint.
06
Submit the complaint to the appropriate department or person designated to handle complaints.
07
Keep a record of the complaint, including any correspondence or communications related to it.
08
Follow up on the complaint to ensure that it is being addressed and resolved in a timely manner.
09
If necessary, escalate the complaint to higher authorities or regulatory bodies.
10
Finally, evaluate the outcome of the complaints procedure and provide feedback if required.
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01
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03
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04
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05
Students who encounter problems with educational institutions or academic processes.
06
Patients who have had negative experiences or inadequate care in healthcare settings.
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Anyone who believes their rights have been violated and wishes to seek recourse through an established procedure.
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