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Internship Report analysis of Gramophone churn customersInternship Report analysis of Gramophone churn customers
Submitted By
Asif Rahman
ID: 13364029MBA ProgramSubmitted To
Dr. Salehuddin Ahmed
Professor
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How to fill out analysis of grameenphone churn
How to fill out analysis of grameenphone churn
01
Step 1: Gather all the necessary data related to Grameenphone churn, including customer information, usage data, and historical churn data.
02
Step 2: Analyze the customer information to identify the variables that could potentially impact churn, such as age, gender, location, and subscription type.
03
Step 3: Clean and preprocess the data by handling missing values, outliers, and any data inconsistencies.
04
Step 4: Perform exploratory data analysis to gain insights into the data and identify patterns or trends related to churn.
05
Step 5: Split the data into training and testing sets to build and evaluate the churn prediction model.
06
Step 6: Select appropriate machine learning algorithms for churn prediction, such as logistic regression, decision trees, or random forests.
07
Step 7: Train the selected model using the training data and evaluate its performance using appropriate evaluation metrics, such as accuracy, precision, and recall.
08
Step 8: Fine-tune the model parameters and evaluate the model performance using cross-validation techniques to ensure generalization.
09
Step 9: Apply the trained model on the testing data to predict churn for new customers and evaluate its performance on unseen data.
10
Step 10: Interpret the model's output to identify the factors that contribute most to churn and provide actionable insights for Grameenphone to mitigate churn.
11
Step 11: Document the analysis methodology, findings, and recommendations in a comprehensive report for stakeholders.
Who needs analysis of grameenphone churn?
01
Telecom companies, specifically Grameenphone, need the analysis of churn to understand customer retention and develop strategies to reduce churn rates.
02
Marketing teams of Grameenphone or other telecom companies can leverage churn analysis to target specific customer segments with personalized retention campaigns.
03
Customer service departments can benefit from churn analysis to proactively identify customers at risk of churning and take appropriate measures to retain them.
04
Management teams of Grameenphone can utilize churn analysis to evaluate the effectiveness of existing customer retention strategies and make informed decisions to improve customer satisfaction and loyalty.
05
Business analysts and data scientists can use churn analysis as a case study to develop their skills in data analysis, predictive modeling, and generating actionable insights.
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