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Avaya Communication Manager, Release 3.1.x Known Issues and Workarounds for the S8400 Media Server ID and Keywords Symptom:Workarounda31003d IF: You are using IA770 INTUIT AUDIO Messaging as a centralized
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How to fill out known issues and workarounds:

01
Identify the known issues: Start by gathering information about the existing issues or problems related to a particular product, service, or system. This could include software bugs, hardware malfunctions, or any other issues that users have encountered.
02
Document the issues: Create a comprehensive list of the known issues, including details such as the specific problem, its impact, and any relevant error messages or codes. It is essential to provide clear and concise information to help users understand the issues.
03
Prioritize the issues: Determine the severity and urgency of each known issue to prioritize them accordingly. Assign a priority level based on the impact it has on users or the system's functionality. This way, you can address the most critical issues first.
04
Provide workarounds: For each known issue, identify and document potential workarounds or temporary solutions. These workarounds should help users overcome or minimize the impact of the issue until a permanent fix is implemented. Clear step-by-step instructions should be provided to guide the users through the workaround process.
05
Communicate with the stakeholders: Share the known issues and workarounds with the relevant stakeholders, such as technical support teams, developers, and end-users. Ensuring effective communication and collaboration will help address the issues efficiently and provide necessary support to the users.
06
Update and maintain the documentation: As new issues arise or existing ones are resolved, it is crucial to update the known issues and workarounds documentation accordingly. Maintain a centralized repository or knowledge base where users can access the latest information about known issues and their respective workarounds.

Who needs known issues and workarounds?

01
Product users: Known issues and workarounds are essential for end-users who encounter problems or glitches while using a product or service. They need access to this information to understand any potential limitations or difficulties they may face and find solutions to overcome them.
02
Technical support teams: Support teams rely on known issues and workarounds to assist users with troubleshooting and resolving problems. This knowledge helps them provide accurate and prompt assistance to customers, minimizing the impact of issues on user experience.
03
Developers and engineers: Known issues and workarounds play a vital role for developers and engineers tasked with fixing the problems. This documentation provides them with the necessary insights to understand the issues, develop permanent solutions, and implement necessary changes in the product or service.

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Known issues are problems or bugs that have been identified in a product or system, and workarounds are temporary fixes or solutions to these problems.
The development team or support team responsible for the product or system is required to file known issues and workarounds.
Known issues and workarounds can be filled out by documenting the issue, providing details on how to reproduce it, and suggesting a workaround if available.
The purpose of known issues and workarounds is to help users and stakeholders understand and address any problems with the product or system.
Information such as the description of the issue, steps to reproduce it, impact on the product or system, and potential workarounds must be reported on known issues and workarounds.
The deadline to file known issues and workarounds in 2023 is December 31st.
The penalty for the late filing of known issues and workarounds may vary depending on the severity of the issue and the impact on users or stakeholders.
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