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Customer Orientation in government Project Management: a
Case Study
Mohammed Arif
School of Built Environment, University of Salford, Manchester, UK
M. Arif@Salford.ac.UK
Abstract: Customer orientation
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How to fill out customer orientation in e-government
How to fill out customer orientation in e-government
01
Access the e-government portal or website.
02
Look for the customer orientation section or tab.
03
Click on the customer orientation link or button.
04
Fill out the required information such as name, contact details, and any specific requests or concerns.
05
Submit the customer orientation form.
06
Wait for a response from the e-government agency or department.
07
Follow up if necessary or provide additional information if requested.
Who needs customer orientation in e-government?
01
Anyone who wants to navigate the e-government services more efficiently and effectively.
02
Individuals who have encountered difficulties or have questions regarding e-government processes.
03
Citizens who seek assistance or guidance in accessing or understanding e-government services.
04
Businesses or organizations that require support in their interactions with e-government platforms.
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