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GRIEVANCE POLICY AND PROCEDURE For School Based EmployeesCONTENTS 1.INTRODUCTION2.SCOPE3.PURPOSE4.EXCEPTIONS5.PRINCIPLES6.MALICIOUS GRIEVANCES7.DIGNITY AT WORK/BULLYING, HARASSMENT AND VICTIMISATION8.MANAGERS
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How to fill out grievance policy and procedure

01
To fill out a grievance policy and procedure, follow these steps:
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Start by reviewing the grievance policy and procedure document thoroughly to understand the requirements and guidelines.
03
Collect all the necessary information related to the grievance, such as the date, time, and location of the incident, people involved, and any supporting documents or evidence.
04
Begin the grievance form by providing your personal details, including your name, contact information, and any relevant identification numbers.
05
Clearly state the nature of the grievance, describing the incident or issue that led to your complaint.
06
Include any additional details that can support your complaint, like witnesses or any corresponding actions taken by others.
07
Outline the desired solution or resolution you are seeking from filing the grievance.
08
Sign and date the form to acknowledge that the information provided is true and accurate.
09
Submit the filled-out grievance form according to the established procedure, ensuring it reaches the appropriate authority or department responsible for handling grievances.
10
Keep a copy of the filled-out form for your own records.
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Follow up on the grievance if necessary, by checking with the designated authority for updates on the progress or resolution of your complaint.

Who needs grievance policy and procedure?

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Anyone who experiences a grievable issue or incident within an organization may need to utilize the grievance policy and procedure. This includes employees, customers, clients, or any individuals affiliated with the organization who feels they have been treated unfairly, discriminated against, harassed, or faced any other form of mistreatment that warrants filing a complaint. The grievance policy and procedure is designed to ensure that grievances are handled in a fair, consistent, and transparent manner, allowing individuals to seek resolution and address any concerns or disputes they may have.

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